Privacy Statement & Disclaimer
Privacy Policy

The American Club of Hong Kong uses the latest Secure Server Technology to ensure that all personal and transactional information is protected to the highest standards.

Getting to Know You

When making a purchase, please answer any requested survey questions by filling in some basic information: name, email address, mailing address, and phone. This allows us to process your transactions more efficiently, and ultimately, to give you a higher caliber of Member service. When visiting our Web site, we may collect more information: your Internet service provider's address, the name of the Web page directing you, as well as your clicks and activity on our site. This tracking data allows the Club to understand how to make its website more user friendly to our Members.

Getting to Know What You Like

We also gather Member information by taking note of the purchases you may make online. Think of it as a concierge service where Member preferences are remembered for future consideration. By looking at your purchases in context with marketing demographics, it helps the Club to continue to seek out products and designs you may find relevant and unique.


In order to serve you better, we may at times require our service providers to help us process information. This assistance may be necessary to help us better enhance Members' satisfaction.

Information At Your Service

The personal information we collect is primarily intended to offer better Member service and to improve communications. When a purchased item is not immediately available, Members will receive an email to update the status of their order. We also may need to contact Members by phone or email if questions arise regarding their orders. When you shop at the American Club or visit us online, it is also an opportunity for you to provide us with information and feedback that helps us continue to bring new ideas, unique products, and a creative approach to shopping for you.

Cookies

"Cookies" are small text files that are created by some web sites to a visitor's hard drive while that visitor is browsing the web site. Cookies are used primarily for record-keeping purposes at many web sites; for example, saving passwords and personal preferences of a visitor regarding the use of a particular web site. Many consider the use of cookies to be an industry standard. We do not use cookies to collect personal information from you, but we may use them to allow us to see which parts of the website you have visited so that we can better serve you in the future. Your web browser might currently accept cookies. However, if you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, however, it is possible that some areas of our web site will not function properly when you view them.

Privacy Policy Updates

Efforts to bring new services, ideas, and partners to benefit our Members may make it necessary to amend our Privacy Policy. If this occurs, we will post the new policy on our Web site. Once posted, the new policy will go into effect immediately, replacing any previously stated policy.

Your Consent

By using the internet service provided by the Club, you consent to your personal data be used in the manner set out above. You further consent to the Club using your personal data for the purposes as stated and for ancillary purposes.